A Grassroots Approach to Marketing
Farmer Stories – We asked farmers: Do you have any advice on how to sell the kelp you harvest? Suzie Flores shares how she adapted to local markets by transitioning to small-batch, direct-to-chef distribution methods. Using the ocean as natural refrigeration, she harvests to order and delivers fresh kelp directly to restaurants. This approach led to the creation of the Sugar Kelp Cooperative, where five farmers collaborate monthly to share marketing resources, customer connections, and consistent messaging about kelp. Their collective efforts include organizing the annual New England Kelp Harvest Week and developing grassroots education initiatives to grow the regional market.
Transcript
00:00:17.935 --> 00:00:20.945 When I first started farming, my, my expectations 2 00:00:20.945 --> 00:00:22.745 for harvest would be that I would go out 3 00:00:22.805 --> 00:00:26.065 and do one giant massive harvest, bring everything back, 4 00:00:26.455 --> 00:00:28.865 sell it at my docks, you know, go inside my house, 5 00:00:28.865 --> 00:00:30.505 crack open a beer, and that was the end of it. 6 00:00:30.885 --> 00:00:34.465 But I quickly realized since the, um, market for 7 00:00:35.155 --> 00:00:38.025 large scale purchases was not as, as big 8 00:00:38.025 --> 00:00:41.785 as it is in other states, um, that I had the opportunity 9 00:00:41.885 --> 00:00:43.385 to kind of do smaller batches. 10 00:00:44.145 --> 00:00:46.905 I don't have a giant walk-in refrigerator, so I kind 11 00:00:46.905 --> 00:00:48.385 of use the ocean as my refrigerator 12 00:00:48.405 --> 00:00:49.825 and I will harvest to order. 13 00:00:49.885 --> 00:00:53.425 So every week, starting in March, um, as soon as I get my, 14 00:00:53.725 --> 00:00:57.385 uh, food safety regulation tests all complete, uh, 15 00:00:57.705 --> 00:00:59.945 I will start reaching out to chefs, um, 16 00:01:00.605 --> 00:01:04.585 and batching my harvest so that I can make a trip out a week 17 00:01:04.585 --> 00:01:05.785 or maybe two trips out a week. 18 00:01:06.105 --> 00:01:09.145 I bring my seaweed back in, uh, coolers, 19 00:01:09.165 --> 00:01:10.945 and then I deliver it directly to the restaurant. 20 00:01:11.045 --> 00:01:13.865 So it is usually a pretty busy day, go out in the morning, 21 00:01:13.865 --> 00:01:15.345 deliver in the afternoon, get back home 22 00:01:15.345 --> 00:01:16.305 to get my kids off the bus, 23 00:01:21.965 --> 00:01:23.745 All of the other seaweed farmers in the region 24 00:01:23.765 --> 00:01:25.705 who are in the exact same position that I'm in. 25 00:01:25.765 --> 00:01:28.665 So it also gave us the opportunity to become friends, 26 00:01:28.675 --> 00:01:32.025 share ideas, um, share methods, talk about, uh, 27 00:01:32.025 --> 00:01:33.545 packaging issues that we might have. 28 00:01:34.175 --> 00:01:35.785 Most importantly though, it allowed us to kind 29 00:01:35.785 --> 00:01:38.025 of share the efforts of marketing and sales, 30 00:01:38.165 --> 00:01:40.985 and that collaboration turned into us forming a cooperative. 31 00:01:41.085 --> 00:01:43.545 So it was the Sugar Kelp Cooperative consists 32 00:01:43.545 --> 00:01:46.785 of five farmers, and we all just get together once a month 33 00:01:46.785 --> 00:01:48.105 and brainstorm and share ideas. 34 00:01:48.775 --> 00:01:51.505 Goal of the cooperative every year right now is 35 00:01:51.505 --> 00:01:54.425 to continue putting on this New England Kelp Harvest Week so 36 00:01:54.425 --> 00:01:57.785 that we can all boost our sales at the same time, 37 00:01:57.805 --> 00:01:59.105 the cooperative is also kind 38 00:01:59.105 --> 00:02:01.945 of more broadly educating the public through kind 39 00:02:01.945 --> 00:02:03.185 of grassroots marketing. 40 00:02:03.245 --> 00:02:05.305 And we're being really consistent with how we message, 41 00:02:05.445 --> 00:02:07.505 how we talk about kelp, how we suggest people eat it, 42 00:02:07.525 --> 00:02:10.505 how we tell people how to handle it, how to store it. 43 00:02:10.685 --> 00:02:12.505 Um, we're kind of sharing resources. 44 00:02:12.525 --> 00:02:16.465 So if I make a video about, um, blanching seaweed at home, 45 00:02:16.965 --> 00:02:18.625 all of the other farmers can have access to it. 46 00:02:18.625 --> 00:02:20.545 They don't need to recreate, uh, all 47 00:02:20.545 --> 00:02:22.345 of these assets essentially. 48 00:02:22.725 --> 00:02:24.585 And, um, hopefully one day we'll come up 49 00:02:24.585 --> 00:02:25.865 with a really cool product that can help 50 00:02:25.865 --> 00:02:27.225 support the cooperative as well. 51 00:02:27.245 --> 00:02:29.585 And it helps all of the local farmers make a little bit 52 00:02:29.865 --> 00:02:31.305 of money while we figure out how 53 00:02:31.305 --> 00:02:32.825 to grow the market in other ways. 54 00:02:33.445 --> 00:02:35.505 And probably one of the biggest reliefs of working 55 00:02:35.505 --> 00:02:38.265 with these other farmers, because everybody knows a couple 56 00:02:38.265 --> 00:02:40.825 people and we've kind of turned that small little handful 57 00:02:40.845 --> 00:02:43.345 of chefs that we all know individually into a critical mass, 58 00:02:43.345 --> 00:02:45.545 which is been very helpful for us. 59 00:02:45.805 --> 00:02:49.545 Um, it is, uh, that part is, is pretty brutal. 60 00:02:49.725 --> 00:02:52.985 It is, um, old school kind of sales, sales 61 00:02:52.985 --> 00:02:55.665 and marketing that you have to just go knock on doors 62 00:02:55.925 --> 00:02:57.785 and, um, make a lot of spreadsheets 63 00:02:57.965 --> 00:03:02.845 and, uh, really get very involved in, um, 64 00:03:03.675 --> 00:03:05.925 what these chefs are kind of following on social media 65 00:03:06.025 --> 00:03:07.245 and the news and things like that.
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Featured Speakers:
Suzie Flores
Founding Member, Sugar Kelp Cooperative